Terms & Conditions.

1. Customers may use the units for storage only and no other purpose.

2. Customers are responsible for ensuring their unit and the external gate is locked prior to leaving the site.

3. The company is KONG Self Storage, a trade name of Lozack Limited

4. The Company will not take responsibility for lost or damaged goods/vehicles on site.

5. Vehicles are allowed only for the purpose of delivering and collecting from the site.

6. Customers must be present during loading and unloading of items to the unit.

7. Customers may not attach anything to the walls, ceiling floor or doors of the unit without permission and must advise the Company if any damage to the unit occurs.

8. Any items or rubbish left outside of the storage unit will be chargeable including on the roof/top. Any rubbish left at the site is a breach of the terms and conditions of rental.

9. Customers give their permission to allow us to break their lock, and/or for access to their unit in an emergency. We will also access the unit if required to do so by the Police, H.M. Customs & Excise, Fire Services, Local Authority or by a Court Order.

10. Hours of Office Administration are 9am - 5.30pm Monday - Thursday. 9am - 1pm Friday unless otherwise arranged.

11. Storage Container access hours: 6am - 10pm Monday - Sunday.

12. Our units are not suitable for the following items: - Inflammable/combustible materials (items containing petrol/oil must be drained down prior to storage. Perishable foods, animals or animal products. Hazardous and dangerous items such as explosives, ammunition, toxic waste, asbestos, chemicals, radioactive materials. Illegal items and goods not owned by customers.

TERMINATION

14 days advance notice is required for termination by either the customer or the Company.

Please email us or call directly to tell us of your selected moving out date. Please ensure that you advise us once you have vacated the Unit. On termination of this agreement all goods must be removed from the unit. The unit should be left clean and tidy and in the same condition as the commencement date. We may make an appropriate charge if we have to clean the unit or dispose of any goods or rubbish left in the unit, or on the site. Any goods left in the unit after termination will be considered as abandoned, and disposed of.

Please note that we cannot give any refunds on advance discounted long-term rental payments, should you wish to vacate the Unit(s) before the end of the contract period.

INSURANCE

It is important that YOU have sufficient insurance cover for your goods. These premises offer no insurance for customers' goods and belongings.

PAYMENT TERMS

1. Licensing fees will be payable in advance on a monthly basis (1st Month). Payments due on a Saturday or Sunday, are to be paid on the previous Friday.

2. Customers are required to set up a Standing Order to ensure payments are made on the correct date.

3. A failure to pay rental fees on the due date will incur a late payment charge of £5per day and/or exclusion from the site.

4. If any part of the rental fees and/or late payment charges are still outstanding one month after the due date we may:

● Give you written notice that we will remove all the Goods in the Unit if you have not paid all outstanding amounts due in full within 7 days of the posting of that notice by us to you at your address set out in the Schedule;

● On expiry of the 7 days' notice, sell the goods on your behalf and pass good title to them and use the proceeds of sale to settle any outstanding fees and charges due. If the proceeds of sale are insufficient to settle your outstanding liability to us, then you will remain liable for the balance.

● Treat any of the Goods not sold as abandoned and destroy or otherwise dispose of them. Please note all accounts beyond our credit terms will be passed to a debt collection agency. All accounts, without exception, will be subject to a charge that covers our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.